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Welcome to the Team: Retail Employee Orientation Course

Author: TrainingABC

Job Responsibilities

  • Serving customers 
  • Protect our stores 
  • Project a positive image       
  • First impressions
  • Keeping the entire store clean
  • Arranging displays
  • Unloading, and unpacking freight
  • Putting away stock and pricing.  

Loss Prevention

  • Shrink
  • Internal losses are created by employees through inaccuracy,
  • Lack of intention to detail
  • Intentional theft of money or merchandise. 

There are measures we all must take to prevent internal theft.

  • Abusing employee discounts 
  • No merchandise may leave the store 
  • Reporting unlawful acts
  • Opening the store
  • Know your sales floor
  • What to do if you see a shoplifter

Career Opportunities

  • Career offers
  • Career advancement
  • Positive attitude and ability to work with customers

Safety

Ladder Safety

  • Inspecting for loose or damaged rungs, steps, or rails. 
  • Checking for loose screws, bolts, or hinges. 
  • Locking spreaders on step ladders 
  • Safety feet 
  • Reporting ladder defects
  • Keeping the base area clean
  • Locking spreaders
  • Facing the ladder
  • Holding the ladder with 2 hands
  • Overextension of your upper body.  
  • Climbing too high.
  • Safety stickers

Lifting Techniques:

  • Load Testing
  • Facing the object
  • Never twist your hips or back while lifting. 
  • Keep the load close to your body.  
  • Techniques to put less strain on your back muscles. 
  • If you must strain to carry the load, it’s too heavy
  • Using hand trucks or dolly’s. 
  • Being aware of your surroundings. 
  • Make sure you can see where you are walking.
  • Walking on slippery uneven surfaces 
  • Going over applicable safety guidelines with your supervisor
  • And always put safety first

Harassment and Discrimination

  • Keeping the workplace free from discrimination and harassment. 
  • Treating customers equally and with dignity and respect. 
  • Reporting harassment

 This course contains a video and employee quiz.

Keywords: retail, orientation, onboarding, HR Compliance

Welcome to the Team: Retail Employee Orientation Course

Welcome to the Team: Retail Employee Orientation

Buy This Course

Price :

$19.95 ( Per License )

Visited: 388 Times

Difficulty: Normal

# Licenses Discounted Price
1 $19.95
10 $14.95
50 $12.95
100 $10.95
500 $7.95
1000 $5.95
2000 $3.95

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