Emotional Intelligence in the Workplace

Created by: TrainingABC Top Author
5.0 947 views Prime
Last Updated 01/2026
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
30 mins! Run Time
Made for for
Employees
only
Certificate
of Completion
Mobile -
Friendly
Access

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

The ability to recognize, manage and utilize personal emotions and the ability to understand emotions in other people has proven to be one of the greatest indicators of personal and professional success. People with this "emotional intelligence" can control their reactions to emotions and can navigate personal and social interactions with great skill.

This new course will teach the basics of emotional intelligence and provide specific ways to apply emotional intelligence in professional and personal situations that are faced every day.

Learning Objectives:

  • Become aware of personal emotions and their effect on careers
  • Manage emotions and channel them into positive decisions
  • Making decisions that match personal values
  • Become empathetic in personal and social relations
  • Active listen and recognize non-verbal cues
  • Benefit from criticism and deliver positive and construction feedback
  • Apologize and forgive
  • Help other people succeed

Emotional Intelligence in the Workplace

Emotional Intelligence in the Workplace
Emotional Intelligence in the Workplace

Related Courses